Questions and answers

Yes, always. We photograph every club after inspection and add close-ups of any wear. Occasionally, and only in the case of new clubs, we will use images from the manufacturer. This is to ensure the club remains in its original packaging.

Like New, Excellent, Good and Fair describe how a club looks, from lightest to heaviest wear. Every grade is structurally sound and measured. The grading page explains each one.

Every listing shows the exact club specifications. Our flex calculator and club length guide help you narrow it down. If you are still unsure, email us the club you are looking at and the one you play now.

Delivery is CHF9.99 per order. We dispatch within 1 to 2 working days and our delivery courier usually delivers within 1 to 2 working days. See delivery for the details.

No, we currently only deliver within Switzerland. That keeps the price you see the price you pay, with no customs or import charges.

Yes. You have 14 days from delivery, the return label is free and you do not need a reason. The returns page has the details.

Defects in materials and workmanship for one year from delivery. Wear from play and damage from use are not covered. The warranty page explains what that means in practice.

Each listing says whether a headcover is included. 

Search for your club on the home page or the sell page, choose the specification and grade it against our definitions. The offer appears instantly. Add as many clubs as you like to the selling basket.

From current Swiss and European market prices for that model, adjusted for the grade you choose and, for iron sets, the number of clubs. The offer is what we pay you, in cash or store credit.

Cash is paid by a payout link emailed after inspection. Store credit is added to your account and is worth 10 percent more than the cash offer. You choose one for the whole basket, and store credit cannot later be turned into cash.

No. We never ask for an IBAN or card details on the site. You will receive a payout link from Wise, our payout provider, where you enter your details directly with them.

No, we post one to you, with a return label and all protective material. Due to shipping and material costs, we charge CHF9.99 for each sale, which is deducted from your payout. 

It is confirmed when our inspection agrees with the grade you chose, which is most of the time. If we grade the club differently, we email you a revised offer with the reason and a photo. You can accept it or have the club sent back at our expense.

Within 3 business days of inspection, by payout link or as store credit on your account.

Drivers, fairway woods, hybrids, iron sets, wedges and putters from the brands and models in our search. If your model is not there, email us with the details and we will price it by hand.

Clubs with cracks, rattles, bent or kinked shafts or loose heads, and models with no realistic resale value. If a club like that reaches us, we tell you and return it at our expense. The selling process page has the full list.

Yes, at any point before your clubs are in the post. Email us with your reference. We do ask that if your box is on the way, please do not cancel your sale.

Once the clubs have been posted you can no longer cancel the sale. The only exception is if we are required to adjust the value of your offer after our inspection of the club. You have the right to refuse our adjusted offer and your club will be returned to you.

It sits on your customer account and is applied at checkout when you are signed in. You can spread it across several orders and combine it with another payment method for the balance.

The refund goes back to your account as store credit.

Enter your email address and we send you a one-time code. Type it in and you are signed in. There is no password to set or forget.

Sign in and open your account. Purchases are listed with their status and tracking. Clubs you have sold to us are handled by email with your reference code.